Frequently asked questions
How BuilderVet works, where the facts come from, and what is free versus paid.
- Is BuilderVet free?
- Public builder search and source records are free. Build Watch is A$79 once per build. It covers one NSW builder: a dated file, a pre-deposit checklist and 24 months of supported-source change alerts, deposit to handover. Verified new members can watch one builder free for 30 days. Professional monitoring is A$199 a month for up to 25 builders. All prices are total AUD prices.
- Where does BuilderVet get its data?
- BuilderVet uses supported official public registers, including NSW licence, disciplinary and building-order records, linked ASIC company status and ABN status where held. Each result shows its source and date. Coverage varies by builder; missing or unavailable checks stay visible. See Data & sources for the current coverage.
- How to check a NSW builder in 5 minutes
- Does BuilderVet keep personal dossiers on individuals?
- No. Profiles are keyed to companies and licences. BuilderVet does not link directors across companies or offer phoenix detection. Notes and checklists are private to the account that created them.
- Which regions does BuilderVet cover?
- The current product covers NSW builders. Search by business name, ABN, ACN or licence number. Some records may have missing linked identifiers. BuilderVet does not claim complete national coverage.
- Why can a removed official record still appear?
- BuilderVet can retain a dated snapshot of a public record that was later removed from its source. It labels the record as archived and shows the capture date. A removed record is not a new finding. Use the source link and contact us if a record needs correction.
- What happens after I buy a report?
- Your account keeps the dated report and PDF export. Build Watch (A$79 once) includes 24 months of supported-source change alerts for that builder, deposit to handover. Monitoring ends after the term unless you renew; it does not renew automatically. New reports do not include unlimited AI advice. Existing legacy purchases keep their original access.